Main point here: No, I would personally not advocate this to a buddy

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Effortless and affordable

• By Don Alger ,
• Minnesota ,
• Might 2, 2018
• Verified Reviewer

The process was super fast, super easy, and best of all, AFFORDABLE except for having to wait unnecessarily on hold with the ACE rep for my bank to answer to verify my account. I happened to be in a position to get the income We required quickly (24 -48 hours), while the prices blew me personally away; they charge over 300per cent less interest than dozens of other wahooos around. Now i am aware locations to turn whenever I require only a little scratch that is extra.

Main point here: Yes, i recommend this to a pal

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We started off very good back at my installment loan. I’m now buying a house and my underwriter desired a “paid in full” on my loan, thus I paid them down 8 weeks early. ACE then declined to offer me personally a “paid in complete” receipt whenever the loan was paid by me down. They stated it is against their business policy, therefore if we lose my odds of getting my house as a result of ACE’s screw up inside their business policy, they may be set for a huge shock. I am talking about just exactly how hard will it be to place a message target in a contact and state “loan is compensated in complete.” Just what does that just just take, two mins? I do believe it really is a really sorry method to treat your customers whenever many companies whenever you spend them you a receipt that you’re paid in full right on the spot off they give. I actually do not advocate this ongoing business to anybody.

Main point here: No, I would personally not endorse this to a buddy

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This might be no good

• By William Cain ,
• Montana ,
• Dec 15, 2017
• Verified Reviewer

We talked with a guy who said that We received an installment loan simply to have $759.22 put in my account after which to understand it absolutely was now a fictitious product. It made my account stepped on and price me personally charges. Now i will be told they don’t service my state.

Main point here: No, I would personally not endorse this to a pal

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Therefore thankful for the assistance once I required servicing.

• By Angela Diane ,
• Colorado ,
• Jun 6, 2017
• Verified Reviewer

Well, as being a working mother one time my automobile needed servicing. Totaling $900. ACE surely could provide me personally $300. I happened to be extremely thankful, and also as time passed We paid my loans due every month despite having two re re payment plans, there clearly was never ever a fee that is late. We paid in complete today, and I also wish i will not require another loan. But if i really do, i am aware i am just making use of ACE. My other loan continues to be 8 weeks to choose your competitors. Thanks ACE, truthfully. Life saver!

Important thing: Yes, i recommend this to a buddy

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B.S. Business

• By Jasmine Ramirez ,
• Texas ,
• Jan 6, 2017
• Verified Reviewer

If at all possible, they would be given by me a negative 100. These are the WORST business to manage EVER!

We had a need to refinance my loan I went online to do so, as the email instructed because I wasn’t ready to make my payment, so. Their internet site makes no feeling whatsoever and it is not user-friendly at all.

I attempted to choose the possibility in my situation to pay for the minimum possible and had not been certain that I’d done it properly or otherwise not. We called their customer care line and spoke by having an agent. We informed her of exactly just what We required and if I had done the request correctly or not that I was not sure. She explained if I wanted to refinance or to extend, I said I wanted to do whichever got me to make the payment next month and not the next day, she said this was to refinance, which is what I had done) and I didn’t need to worry that I had done it correctly (after asking.

She claimed all of that could be taken had been solution charges, which may be between $150-$200. And I also asked her AGAIN if she ended up being certain it absolutely was all finished and done precisely real online installment loans if there clearly was absolutely nothing we had a need to do further, and she guaranteed me personally it was all looked after.

Well, the following day, exactly exactly what have you figured out? The complete loan quantity and solution costs had been deducted from my account. It did not cause an overdraft, but I was left by it with absolutely nothing to pay other bills We needed seriously to spend. Clearly, we called straight away to rectify this and then get another rep whom claims there’s nothing which can be done considering that the loan ended up being compensated in complete.

Pardon me, but is it my fault your business messed up? NO! She had not been sympathetic or apologetic at all minimal bit. She had an mindset that reflected she could care LESS for the misfortunes her peer had triggered me. She informed me personally we had called to cancel the refinance and that I hung through to the rep. I did so no thing that is such!

I informed her this is wrong, along with her reaction ended up being that it was what was notated by that exact same agent. I will be suggesting she screwed up my account and you’re planning to phone me a liar and state that the coworker could not need perhaps all messed up? How DARE you.

We asked for a manager, and she really stated a similar thing given that past agent. The thing that is only did various was offer me personally a message to submit my grievance where i possibly could PERHAPS understand this corrected. POSSIBLY? After the customer that is terrible we have actually gotten every step regarding the method? And just why did your representative maybe maybe perhaps not offer that email to me?I realize there are particular things supervisors can perform that regular representatives can not do, but providing a message address just isn’t one of these. How come this ongoing business and representatives maybe maybe not do just about anything to help clients they will have screwed over?

We sent the e-mail and additionally they stated they might refund any overdraft costs We received and asked us to confirm my account. We have verified it times that are several they keep asking me to try it again, but in any event, i will be maybe not asking for overdraft costs right back, i am asking when it comes to loan total be reversed! How difficult is it to complete?

I didn’t screw up by any means. They are able to pull up my recorded phone CLEARLY and call see just what happens to be done improperly by their agent. Explain once more, why do i need to purchase their errors?

I have never ever had such a experience that is TERRIBLE a financial institution similar to this one. Aren’t getting financing from right right here, they will screw you over and never care if they screw up, along with to fund their mistakes! They’re going to screw you over, and because of the WORST customer service when you look at the world.

Main point here: No, I would personally not endorse this to a pal

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Ace Money Express Installment Loan

• By L Smart ,
• Newark. DE ,
• Jan 4, 2017
• Verified Reviewer

We took down a $400.00 installment loan recently. I’ve made 4 associated with the 5 payments required so that you can satisfy my responsibility. I can’t state I understand that some companies attach much higher rates that I have had any issues other than the extremely high-interest rates, but. I might not endorse this loan choice unless there was clearly no other choice available.

Main point here: Yes, i recommend this to a pal

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